Samsung TV Not Connecting to Internet? Here’s How to Fix It
Hi readers,
Having trouble getting your Samsung TV connected to the internet? Don’t worry, you’re not alone. This is a common issue that can be caused by a variety of factors. In this article, we’ll walk you through some of the most common causes of this problem and provide step-by-step instructions on how to fix them.
Troubleshooting Your Samsung TV’s Internet Connection
1. Check Your Internet Connection
The first step is to make sure that your internet connection is working properly. Try connecting another device, such as your laptop or smartphone, to the same Wi-Fi network. If you’re able to connect other devices, then the problem is likely with your Samsung TV.
2. Restart Your Samsung TV
Sometimes, simply restarting your Samsung TV can fix the problem. To do this, unplug the TV from the power outlet and wait for 30 seconds. Then, plug the TV back in and turn it on.
3. Check Your TV’s Network Settings
If restarting your TV doesn’t work, the next step is to check your TV’s network settings. To do this, go to the Settings menu on your TV and select the “Network” option. Make sure that your TV is connected to the correct Wi-Fi network and that the connection is stable.
4. Update Your Samsung TV’s Software
If your TV’s network settings are correct, the next step is to update your TV’s software. To do this, go to the Settings menu on your TV and select the “Software Update” option. Check for any available updates and install them.
5. Reset Your Samsung TV to Factory Settings
If none of the above steps work, you may need to reset your Samsung TV to factory settings. To do this, go to the Settings menu on your TV and select the “General” option. Then, select the “Reset” option and confirm your decision.
Common Causes of Samsung TV Internet Connection Problems
Here are some of the most common causes of Samsung TV internet connection problems:
- Incorrect Wi-Fi password: Make sure that you’re entering the correct Wi-Fi password when you connect your TV to the network.
- Weak Wi-Fi signal: If your Wi-Fi signal is weak, your TV may not be able to connect to the internet. Try moving your TV closer to the router or using a Wi-Fi extender.
- Outdated firmware: If your TV’s firmware is outdated, it may not be able to connect to the internet. Check for any available firmware updates and install them.
- Hardware problems: In some cases, the problem may be caused by a hardware problem with your TV. If you’ve tried all of the above steps and your TV is still not connecting to the internet, you may need to contact Samsung for support.
Troubleshooting Table
| Problem | Solution |
|---|---|
| Incorrect Wi-Fi password | Enter the correct Wi-Fi password when you connect your TV to the network. |
| Weak Wi-Fi signal | Move your TV closer to the router or use a Wi-Fi extender. |
| Outdated firmware | Check for any available firmware updates and install them. |
| Hardware problems | Contact Samsung for support. |
Conclusion
If you’re still having trouble connecting your Samsung TV to the internet, please check out our other articles for more troubleshooting tips. We also recommend contacting Samsung for support.
FAQ about Samsung TV Not Connecting to Internet
1. Why is my Samsung TV not connecting to Wi-Fi?
- Ensure that your TV and router are powered on and in range. Check if your password is correct.
2. I see “No Internet Connection” on my screen. What do I do?
- Try restarting your TV and router. Check your Wi-Fi signal strength. If it’s weak, move your TV closer to the router.
3. My TV connects to Wi-Fi but can’t access the internet. Why?
- Verify if your internet connection is working. Ensure that your router has an active internet connection.
4. How do I fix the “DNS failure” error?
- Go to your TV’s Network Settings and change the DNS settings to “Manual.” Enter 8.8.8.8 as the Primary DNS and 8.8.4.4 as the Secondary DNS.
5. Why can’t my TV connect to my hidden Wi-Fi network?
- Manually enter the network name (SSID) and password in your TV’s Wi-Fi settings. Ensure that you type it correctly.
6. How do I connect my TV to an Ethernet cable?
- Connect an Ethernet cable from your router to the LAN port on the back of your TV. Ensure that the Ethernet cable is securely plugged in.
7. My TV keeps losing internet connection. How can I fix it?
- Check if there’s any interference from other electronic devices. Ensure that your router’s firmware is up to date.
8. I have a smart remote, but it’s not working. Why?
- Replace the batteries in the remote. Ensure that it’s paired with your TV.
9. How do I reset my Samsung TV to factory settings?
- Go to “Settings” > “General” > “Reset.” This will wipe out all your settings, so be sure to back them up first.
10. Where can I find more help?
- Contact Samsung customer support at 1-800-726-7864 or visit their website for additional troubleshooting guides.