Nintendo Switch Won’t Connect to Internet: A Troubleshooting Guide
Hello, readers! We understand the frustration that comes with your Nintendo Switch refusing to connect to the internet. Don’t worry; we’ve got you covered with our comprehensive troubleshooting guide.
Common Reasons Your Switch Won’t Connect to the Internet
- Outdated software: Ensure your Switch’s system software is up-to-date.
- Weak Wi-Fi signal: Make sure your Wi-Fi router is close to your Switch and provides a strong signal.
- Incorrect network settings: Verify that your Switch is connected to the correct Wi-Fi network and has the right DNS settings.
- Overcrowded network: Disconnect other devices from your network to reduce congestion and improve connectivity.
- Nintendo Network maintenance: Nintendo’s servers may be undergoing maintenance, causing temporary connection issues.
Troubleshooting Steps
1. Power Cycle Your Switch
- Turn off your Switch and unplug it from the power outlet.
- Wait for a few minutes and then plug it back in.
- Restart your Switch and check if the internet connection is restored.
2. Check Your Network Settings
- Go to “System Settings” on your Switch.
- Select “Internet” and then “Internet Settings.”
- Verify that your Switch is connected to the correct Wi-Fi network.
- If necessary, adjust the DNS settings to “Automatic” or “Primary DNS: 8.8.8.8” and “Secondary DNS: 8.8.4.4.”
3. Reset Your Switch’s Network Settings
- In “System Settings,” navigate to “Internet” and select “Reset Internet Settings.”
- This will delete all saved Wi-Fi networks and DNS settings.
- Reconnect to your Wi-Fi network and check if the internet connection is established.
Table: Troubleshooting Nintendo Switch Internet Connection Issues
| Issue | Possible Causes | Troubleshooting Steps |
|---|---|---|
| Can’t connect to internet | Weak Wi-Fi signal | Move closer to the router, optimize Wi-Fi settings |
| Slow internet speed | Overcrowded network | Disconnect other devices, restart router |
| Nintendo Network issues | Server maintenance | Check Nintendo’s website for updates |
| DNS error | Incorrect DNS settings | Set DNS to “Automatic” or Google’s DNS servers |
Check for Nintendo Network Maintenance
Before troubleshooting further, it’s essential to check if Nintendo’s servers are undergoing maintenance. Visit Nintendo’s website or social media pages for updates on any ongoing maintenance or outages.
Conclusion
We hope our troubleshooting guide has helped you resolve your Nintendo Switch internet connection issues. If you’re still experiencing difficulties, check out our other articles on optimizing Wi-Fi performance or contact Nintendo Support for further assistance. Stay connected and enjoy your Switch gaming!
FAQ about Nintendo Switch Won’t Connect to Internet
Why can’t my Nintendo Switch connect to the internet?
There could be several reasons why your Switch isn’t connecting, including:
- Network connectivity issues with your router or modem
- Interference from other wireless devices
- Outdated firmware or system software
How do I fix “This console cannot connect to the internet” error?
Try the following steps:
- Power cycle the Switch and your network devices (router and modem)
- Reset network settings on the Switch
- Update the Switch’s firmware
- Check for any physical damage, such as broken antennas
Why does my Switch say “Acquiring IP address”?
This usually indicates connection issues between the Switch and your router. Check the network cables, restart your router, and make sure your internet service is working properly.
How do I change the DNS settings on my Nintendo Switch?
Go to Internet Settings > Change Settings > Internet > DNS Settings > Manual > Primary DNS and Secondary DNS. Enter the desired DNS addresses and save the changes.
Why does my Nintendo Switch Wi-Fi keep dropping?
Interference from other devices, weak signal strength, or network congestion can cause Wi-Fi drops. Try moving your Switch closer to the router, minimizing interference, and checking the connection status of other devices.
How do I connect my Nintendo Switch to a wired Ethernet connection?
You will need a USB-to-Ethernet adapter (sold separately). Connect the adapter to the Switch’s USB-C port, and then connect an Ethernet cable from the adapter to your router.
Why doesn’t my Switch detect my Wi-Fi network?
Ensure that the Wi-Fi network is broadcasting (SSID) and that the Switch’s Wi-Fi function is enabled. If the network is hidden, you may need to manually enter the network name in the Switch’s settings.
How do I use a USB hotspot to connect my Switch to the internet?
Enable tethering on your smartphone and connect your Switch to the phone’s Wi-Fi hotspot using the same steps as for any other Wi-Fi network.
Why can’t I connect to the Nintendo eShop?
Check if the eShop is experiencing maintenance or outages. Make sure your Switch’s firmware and Nintendo Account information are up to date.
Why does my Switch say “The connection timed out”?
This can indicate slow or unstable internet speed or network connectivity issues. Try restarting the Switch and your network devices, and check for any obstructions that may be blocking the signal.