Introduction
Hey readers! Are you in the market for a new internet service provider (ISP)? If so, you’ve probably come across EarthLink. But before you make the switch, let’s delve into the burning question: “Is EarthLink internet good?”
EarthLink has been around for over 30 years, making it one of the most established ISPs in the country. They offer a wide range of internet plans, from basic DSL to high-speed fiber. But is their service worth the cost? Let’s find out.
Speed and Reliability
Speed
EarthLink’s internet speeds vary depending on your location and the plan you choose. Their DSL plans offer speeds up to 100 Mbps, while their fiber plans offer speeds up to 1 Gbps. In most cases, EarthLink’s speeds are reliable and consistent. However, during peak hours, some users may experience slowdowns.
Reliability
EarthLink’s network is generally reliable, with few reported outages. They also offer a 99.9% uptime guarantee, which means they promise to keep your internet up and running for at least 99.9% of the time.
Customer Service
Support Channels
EarthLink offers a variety of customer support channels, including phone, email, and chat. Their phone support is available 24/7/365, while email and chat support are available during regular business hours.
Support Quality
EarthLink’s customer support is generally helpful and knowledgeable. However, some users have reported long wait times for phone support.
Plans and Pricing
EarthLink offers a variety of internet plans at different price points. Their DSL plans start at $49.95 per month, while their fiber plans start at $79.95 per month. EarthLink also offers bundles that include internet, TV, and phone service.
Features
Wi-Fi
EarthLink provides free Wi-Fi equipment with all their plans. Their Wi-Fi routers are typically reliable and easy to set up.
Parental Controls
EarthLink offers parental controls that allow you to manage your children’s internet usage. You can set limits on screen time, block inappropriate websites, and monitor your children’s online activity.
Security
EarthLink offers a variety of security features to protect your internet connection from hackers and malware. These features include a firewall, virus protection, and spam filtering.
EarthLink Internet Plans Comparison
| Plan | Speed | Price | Features |
|---|---|---|---|
| DSL | Up to 100 Mbps | $49.95/month | Free Wi-Fi, parental controls, security |
| Fiber 500 | Up to 500 Mbps | $79.95/month | Free Wi-Fi, parental controls, security, unlimited data |
| Fiber 1000 | Up to 1 Gbps | $99.95/month | Free Wi-Fi, parental controls, security, unlimited data |
Conclusion
So, is EarthLink internet good? The answer is yes, overall. EarthLink offers reliable internet speeds, good customer support, and a variety of features. Their plans are priced competitively, and they offer a variety of options to choose from.
If you’re looking for a new ISP, EarthLink is a good option to consider. To learn more about their plans and services, check out their website.
And while you’re here, don’t forget to check out our other articles on internet service providers. We’ve got all the information you need to make an informed decision about choosing the right ISP for your needs.
FAQ about Earthlink Internet
Is Earthlink internet good?
Earthlink offers reliable and affordable internet service with speeds ranging from 100 Mbps to 1000 Mbps.
What are the different Earthlink internet plans?
Earthlink provides a variety of plans tailored to different usage needs and budgets, from basic 100 Mbps plans to ultra-fast 1000 Mbps plans.
How much does Earthlink internet cost?
Earthlink’s internet plans start from $49.95 per month for 100 Mbps and go up to $99.95 per month for 1000 Mbps.
Does Earthlink internet come with data caps?
No, Earthlink internet plans do not come with any data caps, allowing you to browse, stream, and download without worrying about additional charges.
Is Earthlink internet available in my area?
Earthlink offers service in select areas across the United States. To check availability, visit their website and enter your address.
What kind of customer support does Earthlink offer?
Earthlink provides 24/7 phone and online support to assist customers with any technical issues or questions they may have.
Can I bundle Earthlink internet with other services?
Yes, Earthlink offers bundles that include internet, TV, and phone services. Bundling can save you money compared to purchasing each service separately.
Does Earthlink internet require a contract?
No, Earthlink internet plans do not require a contract, giving you the flexibility to cancel at any time without penalty.
How does Earthlink compare to other internet providers?
Earthlink offers competitive speeds and prices compared to other major internet providers, and it also provides reliable service and good customer support.
What are the pros and cons of Earthlink internet?
Pros:
- Reliable and affordable internet service
- No data caps
- 24/7 customer support
- Bundling options
Cons:
- Not available in all areas
- Speeds may not be as fast as some competitors