How to Cancel Your AT&T Internet Service and Avoid Any Hassle
Hey readers,
Need to cancel your AT&T internet service? Don’t worry, you’re not alone. Millions of people cancel their internet service every year, and it’s actually a pretty easy process. In this article, we’ll walk you through the steps on how to cancel your AT&T internet service, and we’ll also provide some tips on how to avoid any hassles.
1. Call AT&T Customer Service
The first step is to call AT&T customer service at 1-800-288-2020. You’ll need to provide your account number and your personal information. Once you’re connected with a customer service representative, simply tell them that you want to cancel your internet service.
2. Return Your Equipment
Once you’ve canceled your service, you’ll need to return your equipment to AT&T. You can do this by either dropping it off at an AT&T store or by mailing it back to them. If you mail it back, be sure to include a note with your account number and the date you canceled your service.
3. Avoid Early Termination Fees
If you cancel your AT&T internet service before the end of your contract, you may be charged an early termination fee. The amount of the fee will vary depending on how much time is left on your contract. To avoid paying an early termination fee, be sure to cancel your service at least 30 days before the end of your contract.
4. Get a Confirmation Number
Once you’ve canceled your service and returned your equipment, be sure to get a confirmation number from AT&T. This will serve as proof that you canceled your service and returned your equipment.
5. Other Ways to Cancel Your AT&T Internet Service
In addition to calling customer service, you can also cancel your AT&T internet service online or by mail. To cancel online, go to the AT&T website and sign in to your account. Once you’re signed in, click on the “My Services” tab and then click on the “Cancel Service” link. To cancel by mail, send a letter to the following address:
AT&T Customer Service P.O. Box 6421 Carol Stream, IL 60197-6421
6. Tips for Avoiding Hassles
Here are a few tips for avoiding any hassles when canceling your AT&T internet service:
- Be clear and concise when you call customer service. Tell them that you want to cancel your service and return your equipment.
- Get a confirmation number from AT&T once you’ve canceled your service.
- Return your equipment within 30 days of canceling your service.
- Be patient. It may take a few days for AT&T to process your cancellation.
7. Conclusion
Canceling your AT&T internet service is a pretty easy process, but there are a few things you need to keep in mind to avoid any hassles. By following the steps outlined in this article, you can cancel your service and return your equipment without any problems.
8. Check Out Our Other Articles
If you found this article helpful, be sure to check out our other articles on how to cancel your internet service. We have articles on how to cancel service from all the major providers, including Comcast, Verizon, and Spectrum.
FAQ about ATT Cancel Internet
How to cancel my ATT Internet service?
You can cancel your ATT internet service by calling customer service at 1-800-288-2020, visiting an ATT store, or online through your account.
What is the cancellation fee for ATT Internet?
There is no cancellation fee if you cancel your ATT Internet service within the first 30 days of service. After 30 days, the cancellation fee is $15.
Do I need to return my ATT Internet equipment?
Yes, you need to return your ATT Internet equipment to an ATT store or by mail. If you do not return your equipment, you may be charged a fee.
How long will it take to cancel my ATT Internet service?
Your ATT Internet service will be canceled within 24 hours of you calling customer service, visiting an ATT store, or canceling online.
Can I cancel my ATT Internet service and keep my phone service?
Yes, you can cancel your ATT Internet service and keep your phone service. However, you will need to contact customer service to make this change.
Can I cancel my ATT Internet service online?
Yes, you can cancel your ATT Internet service online through your account.
How do I cancel my ATT Internet service if I am moving?
If you are moving, you can cancel your ATT Internet service by calling customer service at 1-800-288-2020. You will need to provide your new address and the date you will be moving.
What happens if I cancel my ATT Internet service and then decide I want to keep it?
If you cancel your ATT Internet service and then decide you want to keep it, you will need to call customer service to reactivate your service. There may be a reactivation fee.
Can I get a refund for my ATT Internet service if I cancel?
If you cancel your ATT Internet service within the first 30 days of service, you will receive a full refund. After 30 days, you will not receive a refund.
How do I contact ATT customer service?
You can contact ATT customer service by calling 1-800-288-2020, visiting an ATT store, or online through your account.